Family Owned and Operated
Ace & A is a family-owned and operated full-service heating and air conditioning company with top expertise in sales, service, and installation that has been serving the greater Atlanta area since 1975. Ace & A offers 24-hour emergency service where you can reach a customer service representative anytime day or night. We also give you approximately 30 minutes call-ahead confirmation before our arrival. Ace & A offers free estimates on HVAC replacement equipment and also specializes in high-efficiency replacements and upgrades. Ace & A ensures that all service technicians undergo extensive factory training each year making them fully qualified to diagnose problems properly, repair units, and perform new equipment installations. Due to our extensive training and satisfied customers through the years we have been able to maintain an accredited A+ rating with the Better Business Bureau (BBB). Our goal is striving to provide the very best customer service to gain confidence and trust in Ace & A one customer at a time.
Fujitsu Ductless Mini-Splits are heat pump systems that provide the highest efficiency ratings in the industry (up to 33 S.E.E.R.). These systems operate down to -15 degrees F (depending on model) without having expensive strip heaters like standard heat pump systems. As the first and only Fujitsu Elite dealer in the state of Georgia, we offer the best in the industry warranty of up to 12 years for Fujitsu parts.
What to Expect From Us
We have no hidden agendas and guarantee quality work from start to finish from trained professionals. Some of what you can expect:
- Quality Service
- Certified Employees
- Trust & Honesty
- 30-Minute Call-Ahead Confirmation
- Written Estimates
- Written Proposals
- Labor and Manufacturer Warranties
- No Corporate Selling Tactics
- Best Value in the Business
- Financing Options
We focus on fair pricing to ensure you get the service you need at an affordable price. For those that have a Maintenance Plan, we offer discounted prices on service calls, repairs, parts, specialty filters, air quality services, and HVAC equipment replacement.
We strive to provide our customers with the best customer service possible. The backbone of our company is quality and value of service we provide to you. We want all of our customers to feel like they are part of our family and feel comfortable enough to ask any and all questions.
We encourage you to invest in maintenance plans and quality products now to ensure you save money down the line and are breathing healthy, quality air every day. Maintenance inspections will save you heartache and money when the summer heat hits or a winter storm comes knocking.
What People Are Saying
The team at Ace & A has always been very responsive and helpful. I've been a maintenance plan customer for several years now and have always been impressed with the technicians. They show up on time, have good technical knowledge, and always give me straightforward advice.
Thank you for another great service experience. Highly recommend them. Technicians are always friendly, thorough and never try to upsell you on anything
You guys were very prompt and professional. You sent Tim Wilson out to give us a quote, which was a very affordable. The best thing that you do is build relationships with the customer and that impressed me the most. Keep up the good work.
Meet Our Team
Sam West founded Ace & A in 1975 when he was just 25 years old. Growing up in Atlanta, Sam developed a love for heating and air conditioning systems early on. It’s that same love for the industry that pushes Sam to still be hands on in the day to day operations of the company 46 years later.
Sam has raised his family to love the industry as much as he does. Even after four decades of service, treating his clients like family is still the cornerstone of his business.
Having grown up in Doraville, Rick Coggins is proud to call himself an Atlanta native and loves serving the people of the Atlanta Area. Rick started with Ace & A in 1981 as an install helper. Over time, he transitioned into different roles within the company; moving into service before going into the sales and management department.
For the last nine years, Rick has served as the general manager of the company. His service to the organization and its customers make the future of Ace & A bright.
Having grown up watching his father grow the business, Sam West Jr. started his career with Ace & A directly out of high school. After spending time learning the business and finding the right fit, Sam Jr. earned his own installation team. It was his professionalism and attention to detail that allowed Sam Jr. to move up in the business.
For the last ten years, Sam has led the installation department. It’s been his leadership that has allowed Ace & A to receive several prestigious awards.
Though not a native to Atlanta, Tim Wilson grew up in the heating and cooling business in Kentucky. Having graduated from Western Kentucky University as an electrical engineering tech, Tim brought seven years of experience in dry cleaning design engineering to Ace & A with exceptional experience in sheet metal designs, controls, pneumatics, and heat transfer.
Tim started with Ace & A nine years ago. He now uses his extensive background to ensure our customers receive exactly what their homes need.
Those in our front office are most often the first contact customers have with our company. Our front office staff are highly trained in every avenue of our business and are more than able to help answer any questions you may have.
With Ace & A, you’re more than just a number on a profit sheet. We treat you like you are part of the family. Call us or stop by today and discover the Ace & A difference in customer service.
Our service department members are the ones you’ll see should you have any emergency or service calls. Our service techs are expertly trained and certified before they ever step foot in our customer’s homes. With only the customer in mind, we hire only the most professional and qualified techs.
Our quality and customer retention numbers speak for their selves. With Ace & A servicing your home’s HVAC system, you benefit from our decades of experience and trust in the region.
These are the trained members of our staff that will come to your home to install your new heating and air system. Our install techs are trained to treat your home, inside and out, with the utmost professionalism and care. From start to finish, our install teams will ensure the work is done right the first time.
It’s because of our excellent installation department that we have been named a Ruud Reliable Top Contractor every year since 1990. With this honor, we remain a leader among HVAC companies in the Atlanta Area.